Help Desk Jobs in Butler County, Kentucky

We are looking for a helpdesk technican to come in and work on a team of 10 supporting one region of hospitals. This person ......  More »    Fewer «   will be taking phone calls from nurses and doctors working with HIM, and HPF. This person needs to have a background in assisting multiple doctors and nurses on health care specific software as well as a background in supporting standard WIndows XP, Vista, Outlook, MS Office. This person also needs experience doing support through a VPN. The reason this position is open is due to a person being let go and call volume being high. The end users are doctors and nurses who will call in when they are having software problems. The department is made up of people mature in their careers as help desk persons so entry level would not be a good fit. We tends to hire people with heavy healthcare support backgrounds and very heavy customer support skills. This will be a 5 person panel interview that will all take place in one day.           Fewer «

Huntsville, AL Help Desk Analyst (7.10)Job Description:This request for Temporary personnel is to support our client ......  More »    Fewer «   Solutions Center Help Desk. This position will require the individuals to provide technical support to clients in the following areas: Win95, Win NT, Win 2000, XP, MS Word, MS Excel, Outlook, Account Resets & creations, network connectivity, and Printing. The candidate(s) will support all day-to-day Help Desk related activities for the client, or dispatch calls as needed to other analysts, or vendors. The candidate(s) will interface directly with the client in resolving support issues, or route the call to the next appropriate level of support. They shall stay informed of all changes to the operating systems or software programs that affect clients. The individual(s) will be required to provide technical support for 30 to 40 calls per day. In addition, the analyst(s) must maintain records of correspondence received and responded to.           Fewer «

TEKsystems is looking for help desk technicians to help support our client in the healthcare industry. This person will be ......  More »    Fewer «   taking phone calls from nurses and doctors working with McKesson HIM, and HPF. These positions are not entry level. The end users are doctors and nurses who will call in when they are having software problems. Requirements -Must have prior experience within healthcare support, as well as excellent customer service background. -Must have a background in assisting multiple doctors and nurses on healthcare specific software -Must have a background in supporting standard Windows XP, Vista, Outlook, MS Office. Join TEKsystems® and get your career on the fast track. As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills.           Fewer «

TEKsystems is looking for help desk technicians to help support our client in the healthcare industry. This person will be ......  More »    Fewer «   taking phone calls from nurses and doctors working with McKesson HIM, and HPF. These positions are not entry level. The end users are doctors and nurses who will call in when they are having software problems.Requirements-Must have prior experience within healthcare support, a           Fewer «

The Cross Channel Help Desk is an inbound customer service team that responds to all inquiries from Retail Store Associates ......  More »    Fewer «  , SBD Customer Service, and the SBD Associate Help Desk as well as occasionally assisting with resolving escalated issues from the Office of the President. Members of the team are fully empowered to make business-savvy decisions to provide win-win solutions to satisfy Staples           Fewer «

Help Desk Duration To the end of the year Must be a US Citizen In Louisville OK with entry level out of college Office 2007 ......  More »    Fewer «   and 2010 for 2007 they need to know the new ribbon menu.If they dont have 2010 we can still submit 100 phone support The current Team is 43 Supporting nationwide staff of 2,700 employees Remote Access experience experience with any remote access tool Plus Data Analysis experience with formulas in Excel or Access 4 spots are 8am-4pm, 2nd shift is 2-10pm or 1-9pm We are looking for those experienced in supporting MS Office 2007 or 2010. Looking for 3 with solid knowledge of the new ribbon menu and doing advanced user type of tasks. Also looking for another 3 with similar experience but those who are strong in supporting remote access technology and wireless networking. MS Office 20032XXXXXX Windows XP Networking VPN Clients Aircard Wireless Location Louisville Compensation hrPrincipals only.           Fewer «

Hunt Brothers Pizza, LLC is currently accepting resumes for the position of IT Help Desk Technician in our Nashville, TN ......  More »    Fewer «   corporate office. We are a leading provider of pizza shoppe destinations, which is currently sold in 28 states with over 6,000 locations. The successful candidate would have high energy, strong customer service skills, and enjoys working in a fast paced environment. This is a wonderful entry-level opportunity for someone to make a significant impact on a growing organization. Position Description This entry-level role will primarily be responsible for responding to incoming calls to the IT Help Desk during normal business and designated after hours.This position will provide first level support for resolution of customer issues including problem determination, reporting, resolution, and escalation.The technician must be able to follow existing procedures and provide feedback for process improvement while being detail oriented and have great follow through skills while documenting tasks           Fewer «

The Cross Channel Help Desk is an inbound customer service team that responds to all inquiries from Retail Store Associates ......  More »    Fewer «  , SBD Customer Service, and the SBD Associate Help Desk as well as occasionally assisting with resolving escalated issues from the Office of the President. Members of the team are fully empowered to make business-savvy decisions to provide win-win solutions to satisfy Staples and Staples' customers, especially in difficult situations. Members of the team negotiate and collaborate with both internal and external customers to creatively resolve their concerns and ensure full customer satisfaction. The team has considerable expertise in the areas of prepaid retail kiosk orders and drop ship vendor operations. Responsibilities: -Research and resolve all tier-2 inquiries received via phone, urgent logs and remedy tickets pertaining to Retail policies and procedures, vendor deliveries and returns, delivery complications and shipment tracking.           Fewer «

Help Desk Job Description: We are looking for a helpdesk technican to come in and work on a team of 10 supporting one region ......  More »    Fewer «   of hospitals. This person will be taking phone calls from nurses and doctors working with HIM, and HPF. This person needs to have a background in assisting multiple doctors and nurses on health care specific software as well as a background in supporting standard WIndows XP, Vista, Outlook, MS Office. This person also needs experience doing support through a VPN. The reason this position is open is due to a person being let go and call volume being high. The end users are doctors and nurses who will call in when they are having software problems. The department is made up of people mature in their careers as help desk persons so entry level would not be a good fit. We tends to hire people with heavy healthcare support backgrounds and very heavy customer support skills. This will be a 5 person panel interview that will all take place in one day.           Fewer «

Volt is a publicly-traded Fortune 1000 corporation with major operations worldwide and has 60 years of experience and is a ......  More »    Fewer «   leader in the staffing industry. We work with many of the Fortune 500 and 1000 companies to provide workforce solutions and over 10,000 customer companies, ranging from small to large. Volt is an EOE. This position is an IT Help Desk Technician position that will support customers who use our software in all US locations. The main responsibilities of the position include: 1. Taking help desk calls for IT and software support in a call center/help desk environment. 2. Providing 2nd tier support for escalated trouble shooting calls as needed. 3. Manage help desk support standards for technical resolution and customer satisfaction according to company guidelines 4. Keep up with the latest software, hardware and technical specifications according to customer's configuration to adequately support their applications.           Fewer «

Multiple full and part time positions will get filled this week before Friday the 16th.Training will start this Saturday ......  More »    Fewer «   17th and Sunday 18th moving into mentoring and shadowing for the rest of the week.Part time shifts and odd hours can likely be accommodated, peak volumes are from 10am to 9pm, weekend coverage is desired.Referrals are being paid of 200 once the employee has been with us for 2 months.You must apply online to be considered for this job. This position is supporting client contracts, with the main duty focusing on carrying out technical support as instructed by knowledge base. OUTLINE OF ESSENTIAL JOB RESPONSIBILITIES Under general supervision of Service Desk Manager, provide technical software, hardware, Internet Connectivity and network problem resolution to all end-users by performing questionproblem diagnosis, research knowledge-base articles and guiding users through step-by-step solutions in a help desk environment.           Fewer «

**MEMBERS ONLY**SIGN UP NOW***. Job Summary Company **MEMBERS ONLY**SIGN UP NOW***. Location Indinapolis, IN 46249 ......  More »    Fewer «   Industries Government and Military Job Type Full Time Temporary/Contract/Project Years of Experience 2 to 5 Years Education Level Some College Coursework Completed Career Level Experienced (Non-Manager) Salary $18.00 - $20.00 /hour Help Desk / Technical Support (Security Clearance) About the Job **MEMBERS ONLY**SIGN UP NOW***. , Inc., is seeking Help Desk/Jr. Systems Administrator professionals for a project in support of The Defense Finance and Accounting Service (DFAS) in Indianapolis. The candidate(s) will spend the next 6 months supporting the upgrade of 5000 PC's from Windows XP to Vista . Qualified candidates must be available to start immediately, have excellent communication skills, previous Help Desk or Technical Support experience and hold a minimum of a Department of Defense Secret security clearance. We are looking for candidates that are experienced in the following:           Fewer «

Established in 1987 and headquartered in Louisville,Road Rail Services is a national logistics and railroad services ......  More »    Fewer «   provider. We are expanding our IT department and have a fulltime helpdesk technician position available. This position will support end users on a variety of technical issues involving hardware and software applications. Typical office hours for this position are Monday- Friday, however weekend, holiday and after hour on call support will be required as determined by the IT Manager. Previous experience resolving technical issues with employees and end used over the phone and in person is required. Responsibilities include -Resolving end user issues received via email, phone or in person -Installing and configuring new equipment -Support with Microsoft software and other software applications including audiovisual, blackberries           Fewer «

Provides timely and accurate resolution to hardware, operating system, application, telephone, and other technical support ......  More »    Fewer «   issues for internal and external customers. Documenting caller and problem definition, problem analysis and resolution, and escalating problem to the appropriate Information Systems associate. This position also provides coverage for the Computer/Help Desk Operator in their absence.           Fewer «

Education and Experience: High school education; related work experience; any suitable combination of education and ......  More »    Fewer «   experience will be considered. Essential Skills: Demonstrate strong problem solving, communication, organizational, and multi-tasking skills. Ability to work independently, positively handle conflict, and work in a fast paced environment. Ability to work some nights and weekends. Working Conditions and Physical Demands: Individuals in this position will encounter ambient room temperatures, lighting, and traditional office equipment as found in any typical office environment. Individuals may need to sit at a desk or table for long periods of time; to speak clearly and carefully listen to customers; to reach over shoulder heights; crouch or stoop below the waist; repetitive wrist, hand, or finger movement; occasional lifting up to 25 pounds; and lifting as required to file documents or store materials during the workday. Job Description:           Fewer «

Help Desk Analyst 1 Fast Learning with strong analytical abilities Experience in Electronic Medical Records software ......  More »    Fewer «   (EMR) and Practice Management System (PMS) application software Customer Service experience Can communicate and articulate problems well. Track record for being punctual and prepared for business (daily). Experience with a helpdesk ticketing system. Can document problems and solutions well. A team player and a team player attitude. Can handle irate customers and difficult situations. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. Additional Information Location: Nashville, TN Job ID: 03930-XXXXXX Experience: Experience with EMR AND PMS is required. Unit: Robert Half Technology           Fewer «

Title: Cross Channel Help Desk Lead (Part-time) Location: KY-FlorenceThe Cross Channel Help Desk is an inbound customer ......  More »    Fewer «   service team that responds to all inquiries from Retail Store Associates, SBD Customer Service, and the SBD Associate Help Desk as well as occasionally assisting with resolving escalated issues from the Office of the President. Members of the team are fully empowered to make business-savvy decisions to provide win-win solutions to satisfy Staples and Staples' customers, especially in difficult situations. Members of the team negotiate and collaborate with both internal and external customers to creatively resolve their concerns and ensure full customer satisfaction. The team has considerable expertise in the areas of prepaid retail kiosk orders and drop ship vendor operations. Responsibilities:           Fewer «

Job Details: Provides timely and accurate resolution to hardware, operating system, application, telephone, and other ......  More »    Fewer «   technical support issues for internal and external customers. Documenting caller and problem definition, problem analysis and resolution, and escalating problem to the appropriate Information Systems associate. This position also provides coverage for the Computer/Help Desk Operator in their absence. ]]>           Fewer «

Help Desk Technician I City, State:Huntsville, AL Country:United States Requisition Number:13659 Employment Type:Full Time ......  More »    Fewer «   Date Posted:7/27/2010 Relocation Assistance:None Available Description This is a Help Desk Technician I position. This position will be 2nd or 3rd shift (TBD) Help Desk Technician (HDT) A HDT provides the enterprise with direct customer support when issues arise in their normal IT working environment. During a normal help desk request, a HDT will listen to the details of the issue, pose questions that will narrow down the problem, and offer one of the following resolutions: 1. walk the user through corrective action, 2. forward the trouble ticket to another area, or 3. remotely take control of the desktop and resolve.           Fewer «

Job Responsibilities and Requirements: Provides timely and accurate resolution to hardware, operating system, application ......  More »    Fewer «  , telephone, and other technical support issues for internal and external customers. Documenting caller and problem definition, problem analysis and resolution, and escalating problem to the appropriate Information Systems associate. This position also provides coverage for the Computer/Help Desk Operator in their absence. For more information of this job and to Apply Online, please visit us at http://www.helpdeskcrossing.com/lcjsjobdetail.php?akey=a6b601991d417825524967216f225411 For more information please visit us at http://www.helpdeskcrossing.com           Fewer «